Social media sites Twitter and Facebook played a crucial role in disseminating information during the 2011 Queensland floods. That is the key finding of a report released by the ARC Centre of Excellence for Creative Industries and Innovation (CCI) available at http://is.gd/mf0FUE.
CCI researchers focussed especially on the role of Twitter, which was prominently used by the Queensland Police Service during the crisis.
A/Prof Axel Bruns, Dr Jean Burgess from Queensland University of Technology (QUT); A/Prof Kate Crawford, Frances Shaw, University of New South Wales (UNSW)
http://www.qut.edu.au/about/news/news?news-id=38140
